Returns & Exchanges
At NuStrips, we stand behind the quality of our products and offer a 30-day satisfaction guarantee to ensure you find the right wellness solution for your lifestyle. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
- 2.Prepare Your Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.